FAQ's
1. How can I place an order?
You can easily place an order through our website. Simply browse our products, add your favorites to the cart, and proceed to checkout. Once your payment is confirmed, you’ll receive an order confirmation email.
2. How long will it take to receive my order?
Our standard processing time is 1–3 business days, and delivery usually takes 5–10 business days depending on your location. You’ll receive tracking information as soon as your order ships.
3. Do you ship internationally?
Yes! Verge ships worldwide. Shipping costs and delivery times vary depending on your destination and will be displayed at checkout.
4. Can I change or cancel my order?
If your order hasn’t been processed yet, you can contact us at support@verge.com to make changes or cancel your order. Once your order has shipped, we’re unable to modify it.
5. What is your return and refund policy?
We offer easy returns within 7 days of delivery. Products must be unused, in their original packaging, and accompanied by proof of purchase.
For full details, please visit our Shipping & Returns Policy.
6. What should I do if I receive a damaged or wrong item?
We’re so sorry for the inconvenience! Please contact us within 48 hours of receiving your package with your order number and photos of the item. We’ll make it right as quickly as possible.
7. How can I track my order?
Once your order is shipped, we’ll send you a tracking link via email. You can use that link to check your order’s progress anytime.
8. What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure payment options displayed at checkout.
9. Is my information secure with Verge?
Absolutely. We value your privacy and use the latest encryption and security measures to protect your personal information.
10. How can I contact Verge for further assistance?
You can reach our support team anytime at support@verge.com or through our Contact Us page. We’ll respond as soon as possible.